Refund Policy

Prestige Ink LLC provides customized creative and publishing services built around each author's individual brief. This policy describes how cancellation and refund requests are reviewed before, during, and after project work.

Project-Specific Review

Because writing, editorial, design, production, and promotional work is prepared specifically for one client, refund eligibility depends on the project stage and the terms of the signed agreement. Completed milestones, delivered drafts, purchased resources, and work already performed are not refundable.

Cancellation Before Work Begins

If a written cancellation reaches us before creative or administrative work starts, the unused payment may qualify for return after payment-processing charges, reserved resources, and any clearly disclosed setup costs are deducted.

Revision Before Refund

When a delivered item does not match the approved brief, our first remedy is the revision process included in the project agreement. A refund may be considered only when Prestige Ink LLC materially fails to provide an agreed service and cannot reasonably correct that failure within the stated revision terms.

Submitting a Request

Send your request to your project contact or info@prestigeinkllc.com with the project name, invoice details, reason for the request, and any relevant examples. Our team will acknowledge the submission, review completed milestones, and normally provide a written decision within three to five business days.

Approved Returns

Any approved amount is returned through the original payment method whenever possible. Bank, card, and payment-platform processing times are controlled by those providers and may continue for several business days after we issue the refund.